Two whippets in coats jumping over a ditch

Frequently Asked Questions

If you have a question and can't find the answer below, then please don't hesitate to contact me.

I cover Bishop’s Stortford and the surrounding areas. My pricing allows for travel up to 15 miles from Bishop's Stortford. I'm happy to travel further afield, so please contact me to discuss your requirements.
The cost of the photography session is £50, payable on booking. The session fee covers an initial face to face consultation at your home, your pet portrait session, full professional editing of your images, and your viewing and ordering session. Products are not included in the session fee, but I have a range of packages available and also have items available on an a-la-carte basis.
If you have a multi pet household and would like all pets to be included in the session then I'm are happy to accommodate. All I ask is that all involved are comfortable in each other’s presence and from the same household.
The session takes place in an environment that is safe and familiar to your pet. This can be at your home in your garden or at a local park or forest. We can even take a trip to the beach.
Well we do live in the UK! We are creating memories to last a lifetime and bad light and rain are not helpful to capturing such memories. I will be in contact before the session and will keep an eye on the weather forecast. If bad weather is forecast then we can postpone the session, at no cost, to a more favourable day.
Of course, if you are anything like me pets ARE family. Family is always welcome to join in the session. I will require a model release form to be signed before the session for any family members involved. If the family member is a child then a model release will need to be signed by a parent/guardian and images that include children will not be used without the express written permission of the parent/guardian.
We'll be having a good time wherever we are, but sensible footwear and comfortable, warm clothing will lessen the chances of the cold or damp interfering with our fun. As for the star of the show, a favourite toy, ball, Frisbee will go a long way in making your best friend’s day a blast! Water, poo bags and maybe a towel (for those typically muddy adventures our dogs can get into) are also useful additions. Food/training treats can be useful to lure your pet into certain positions should that be your wish, but some animals can become obsessed with treats and are unable to focus on anything else. We can discuss this in the initial consultation should you feel this is an issue.
Whether your dog is groomed for the session is personal preference. Some like a freshly groomed appearance whilst others prefer the wild and free abandon of a shaggy coat, our tastes are as individual as our pets. I do ask that a general eye clean is given before the session to remove any stray hairs or stains.
They say never work with children or animals. The easy answer is - it depends on the level of cooperation from your pet. If you are after a posed portrait with a hyperactive dog, for example, then it may be more likely to happen at the end of the session but I would certainly try with the understanding that sometimes our pets just don’t want to cooperate and it may not happen.
If you have a dog that you are unable to let off the lead and would like action shots of your dog then a secure garden or field would be most suitable. I am able to take portraits of dogs whilst on lead and then remove the leads in the editing process but you usually don't get the same care-free expression with dogs on lead.
If you have a dog that is worried about strangers or has a nervous disposition then the initial consultation is the perfect time for an introduction. I have had an abused and nervous dog myself, and understand the complexities that come with this. I always have an animal's welfare as my first priority and if your pet is still uncomfortable on the day of the session then I can use a long lens to give some distance between us, allowing them to feel more at ease.
Yes, gift certificates are available; please contact me for further information.
I specialise in creating bespoke products to hang pride of place on your walls. I know from personal experience, and the experience of others, that digital files are bought with the best intentions to print but years later have never been opened and are often misplaced.  Digital files are available as a USB of all the fully edited images from your session but are not sold individually.
On the day of the session I plan for a fun and relaxed experience for all involved. Your help will be required with interacting with your pet to capture the images required. I ask that no cameras or video equipment be brought to the session. After all, you have hired me to capture the memories for the day, it’s your turn to relax and just enjoy the experience.